In a bid to make train journeys more convenient for passengers, Indian Railways has come with an alert service where passengers get a phone call before the train is about to enter their railway station.
By using this service, passengers can get rid of the hassle of staying awake and also, they do not have to worry about missing the destination station, Financial Express reported.
According to an NBT report, the service is part of a joint initiative between the Indian Railway Catering and Tourism Corporation (IRCTC) and Bharat BPO.
In order to use this service, passengers will have to call the railway helpline number 139.
Under this service, information about the destination arrival will be sent via a phone call to the registered mobile number of the passenger, half an hour before the train arrives at the railway station.
To avail this service, railway passengers will have to call 139 and provide basic information like their PNR number, name of the railway station, STD code of the railway station.
After the passenger gives all this information, the system will find out the current status of the train and provide the correct information to the passenger through a phone call.