Applications are invited for recruitment of various technical positions or career in TISS Assam.
Tata Institute of Social Sciences (TISS) Assam is inviting applications from eligible candidates for recruitment to the post or career of IT Assistant at iCALL Psychosocial Helpline. iCALL Psychosocial Helpline is a field action project of the School of Human Ecology at the Tata Institute of Social Sciences Mumbai, provides counselling, support, information and referral to individuals in emotional and psychological distress, over the telephone, email and chat. The helpline currently runs six days a week, from Monday to Saturday, from 8 AM to 10 PM. Apart from service provision, iCALL engages in various research, capacity building and outreach projects independently and in partnership with State Governments and NGOs across the country to create awareness around mental health and cater to psychosocial needs of the community.
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Name of post : IT Assistant
No. of posts : 1
Salary : Rs. 35000/- per month
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Qualification :
- Applicants must be B.Sc (IT)/ BCA/ Diploma in IT.
- Applicants must have four to five years of experience and must have good analytical and spreadsheet skills.
- Should have a minimum of two years of experience in workflow management with a team.
- Knowledge of current technologies and trends will be preferred.
- Having verbal and written communication skills.
- Ability to work independently and collaboratively.
Job Roles :
- Assist the Programmatic and Admin team with new requirements.
- Coordinate with the technical team and work alongside them.
- Suggesting innovative ways to fulfill project requirements.
- Maintain the calendar for all technical requirements and coordinate accordingly.
- Analyzing the data and preparing the report.
- Maintain workflow management and prepare documentation.
- Coordination with internal team and technical partners/vendors.
- Work with vendors to resolve technical issues on priority
- Maintain all IT assets issued to staff
- Provide IT support to all staff to resolve their technical glitch
- Maintain IT call logs of activities undertaken.
- Troubleshooting hardware and software issues promptly.
- Install, configure, and maintain computer systems.
- Performing routine maintenance tasks like system updates, backup and antivirus.
How to apply :
Candidates may send their resume to [email protected] on or before 20th November 2024 with a subject line “Application for the post of _____’’
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