IRCTC's voice-based e-ticket booking feature will make the online reserved ticket booking process easier and quicker.

– The platform is pilot-testing its AI (Artificial Intelligence) platform called ‘Ask Disha’.

– Ask Disha is designed by IRCTC to answer passengers’ queries.

– The AI-powered e-ticketing feature enhances IRCTC’s backend infrastructure.

– IRCTC has developed the Ask Disha platform with the help of a Bengaluru-based startup named CoRover Pvt. Ltd.