– India Post Payments Bank (IPPB) launches ‘WhatsApp Banking Services’ in collaboration with Airtel.

– This will allow IPPB customers to access banking services on their mobile phones.

– The Airtel-IPPB WhatsApp Banking solution aims to provide multi-language support, making it easier for customers, especially those residing in the rural areas.

– Airtel has been collaborating with IPPB to deliver up to 250 million messages per month to the bank's customers, the majority of whom live in mofussil towns and tier 2,3 cities.

– This initiative aligns with the government's Digital India mission, which seeks to enhance access to digital services across the country.