Union agriculture minister Narendra Singh Tomar on Wednesday launched a call centre to solve problems that may arise while transporting perishable commodities from one state to another during the nationwide lockdown.
The 24×7 service All India Agri Transport Call Centre has been launched with an aim to help truck drivers, traders, retailers, transporters, farmers, manufacturers or any other stakeholder who is facing problems in inter-state movement of agricultural, horticultural or any other perishable commodities besides seeds and fertilizers.
When the call centre numbers-18001804200 and 14488- are contacted, the executives of the call centre will forward the vehicle & consignment details along with the help needed to state government officials for resolution of issues.
The numbers can be called from any mobile or landline phones any time of the day or night.
The call centre is an initiative of the Department of Agriculture and Cooperation and Farmers Welfare (DAC&FW) but will be operated by IFFCO Kisan Sanchar Limited (IKSL) from its offices in Faridabad, Haryana.
Ministers of State for Agriculture Parshottam Rupala and Kailash Choudhary, as well as Secretary Sanjay Agarwal, were among the other senior officers present during the launch of the call centre.
The 24×7 call centre service is part of the several measures undertaken by the ministry to facilitate farmers and farming activities at field level during the lockdown period.