The base kitchen at Katihar has become the first base kitchen in the Northeast Frontier Railway (NFR) zone to get a live streaming facility.
NFR has five base kitchens at Katihar, New Jalpaiguri, New Coochbehar, Guwahati and Dibrugarh that supplies food items to trains.
The activities of the base kitchen will be monitored constantly for 24 hours and 7 days ie. 24×7.
It will be monitored with the help of an Artificial Intelligence module developed by Indian Railway Catering and Tourism Corporation (IRCTC) in association with an artificial intelligence and vision computing company called Wobot.
The module has been developed to detect any problem in the standard operating procedure of the Indian Railways using CCTV footage.
If an issue is captured on CCTV, a ticket for the same will be automatically generated and an alert will be sent to all through an email, and even to the IRCTC portal.
The live streaming facility will allow viewers to see how food served on trains is made and packed and has been made to increase transparency and ensure that good quality food is always served.
The live streaming facility will allow passengers to clear any doubts regarding the quality of food served to them in trains.
The live streaming can be accessed by anyone on IRCTC’s website under the gallery link.
NFR has plans to introduce live streaming facilities in the other four base kitchens soon.