Dimapur: Nagaland Chief Secretary Sentiyanger Imchen launched the Nagaland Skill and Entrepreneurship Development Mission (NSEDM) WhatsApp chatbot at the NSEDM state-level steering committee meeting held at the Chief Secretary’s Conference Hall in Kohima on Friday to improve access to skill development services.
The chatbot is designed as a single-window platform to address queries from candidates and citizens about skill training programmes, access to skill loans, the Chief Minister’s Micro Finance Initiative (CMMFI), compliance-related services and general mission updates.
The initiative is expected to improve public access to NSEDM services, minimise manual data entry, streamline the collection of application details and enhance overall service delivery efficiency.
During the meeting, NSEDM also signed a memorandum of understanding (MoU) with the National Institute of Electronics and Information Technology (NIELIT), Kohima, to strengthen skill development, digital capacity building and employment opportunities for Nagaland’s youth.
The MoU provides for collaboration in key areas, including skill development, certification and quality assurance, placement and employment, digital infrastructure, entrepreneurship and innovation, and institutional capacity building.
Under the agreement, NIELIT Kohima has agreed to design and deploy a unified skilling portal, which is expected to become operational by December 2026.