A resident of Dibrugarh in upper Assam has filed an FIR against a private insurance company for allegedly cheating her.

The FIR was lodged at Dibrugarh police station against the Universal Sompo General Insurance Co. Ltd on October 2, 2021 for cheating the resident whose vehicle met with an accident near Barbaruah.

The Dibrugarh Police has registered a case (No 1917) under sections 416/406 of the Indian Penal Code (IPC).

Sheela Lakra, wife of Amit Kumar Roy, lodged the FIR against the insurance company after they “fraudulently” discarded their insurance claim.

“I had insured my vehicle Maruti Suzuki Dzire VXI bearing registration No. AS 22 G 6973 of Universal Sompo General Insurance Co. Ltd vide policy no. 2367/62604775/00/000, Customer ID 102093844277 and said policy was in force from 12/2/2021 to midnight of 11/02/2022. On July 8, 2021. The vehicle met with an accident at Barbaruah in Dibrugarh. On the same day, I registered a claim through email against the said insurance policy vide claim no. CL21057879,” Sheela Lakra stated in the FIR.

“In the month of August 2021, I received a phone call from Mr. Hayagrib Biswas from the head office of Kolkata informing me that some discrepancies had been detected in the claim and as such, one investigator shall visit Dibrugarh to enquire about the whole incident and also to verify the documents within few days and directed me to act as per instructions of the said investigator and in the same conversation, Mr. Hayagrib Biswas asked for details of accident,” Sheela Lakra said in the FIR.

“I told him that Mr Shagir Alam (Driver) along with my husband while moving from my house to Barbaruah met an accident due to unknown vehicle moving in rude manner from the same direction due to which Shagir Alam lost his control and my vehicle hit on a parked truck,” Lakra added.

“After few days of the said phone call, one investigator, namely Tirtho Baul of Siliguri, West Bengal arrived at Dibrugarh on August 24, 2021 and he visited the spot of accident, local police station, medical college to enquire the whole matter,” reads the FIR.

On the same day, she said, the investigator asked her to meet him at Hotel Mohamaya, Dibrugarh along with her husband to record their statements and accordingly, they visited hotel Mohamaya along with Shagir Alam and one witness.

“The investigator said that my claim will be rejected if I gave my statement narrating the actual incident. He asked me to give me statement as per his direction and a made-up false story was given to me to depose the statement,” the FIR stated.

“Believing the investigator and his senior official me and my husband gave the statements as per their direction and also put our signatures on some papers wherein the investigator has recorded their statements,” Lakra alleged.

She said the investigator also clicked their pictures holding the statement.

Moreover, the investigator also took the statement of the driver of Sagir Alom and one of the witnesses was present at that time, Lakra said.

She further said, “On September 27, 2021, I received a mail and shocked and surprised to know that my claim was rejected on the investigation report submitted by the investigator.”

Lakra said they extended their full support and cooperation to the investigator on “good faith and the investigator has extracted the whole statement illegally from us to fulfill his ill motive”.

The victim has also sent copies of the FIR to the Director General of Police (DGP), Assam and the superintendent of police (SP), Dibrugarh.

Avik Chakraborty

Avik Chakraborty is Northeast Now Correspondent in Dibrugarh. He can be reached at: