Northeast Frontier Railways (NFR) has taken the initiative of the Indian Railways to ensure issuing of bill quite seriously.
The commercial department of Rangiya Division of NFR has taken a major initiative to spread the Indian Railway’s drive for enforcing the issue of bill by catering vendors to consumers in trains and stations.
This was stated in a NFR press release.
A campaign by the name of ‘If no bill is issued, then your food is free’ had been launched all over NFR and the division has given special thrust to this campaign in its jurisdiction.
The release was issued by NFR Chief Public Relations Officer P J Sharma.
It further stated, ‘Through this campaign, passengers are made aware of their right for bill against any payment and the major catering outlets in stations over the Division have been covered in this campaign.’
A surprise check was also undertaken on train number 14055 Brahmaputra Mail which was passing through the Division and the checking team detected seven cases of non-issuance of bill by pantry car vendors amounting to Rs 880, it added.
Manager of the pantry car was made to refund Rs 880 to all those seven passengers on the spot and more such checks will be carried out in the next week on other trains, the release further stated.
The campaign also has a visibility component with T-shirts with motto ‘No bill, No payment, No Tips’ for creating passenger awareness for their right to a bill while making any payments at refreshment rooms, food plazas and various stalls at railway stations have been distributed, it added.