State Bank of India (SBI), the country’s largest public sector bank, has claimed to have rectified the technical snag that is feared to have exposed the account details of millions of customers.
In an official statement issued on Friday, the SBI stated that, it would like to ‘assure all its customers that their data is safe and secure’ and that SBI is ‘fully committed to ensuring this’.
Earlier on Wednesday, a report by the U S based TechCrunch news website had claimed that SBI had left an unprotected server that could have allowed anyone to access information on millions of its customers, including bank balances and recent transactions.
In the same statement, the bank also noted that they use a process to mask customers account details.
The statement by the SBI said that they uses ‘the services of telecom providers and aggregators’.
“Investigation has revealed that there was a misconfiguration or lacuna in their process that arose on January 27 and was subsequently rectified,” the statement further added.
The bank also revealed that its servers remain to be secure and that there had been no breach.