Manipur Government is all set to open a Citizen Facilitation Centre (CFC) in the State to provide citizen-centric service delivery system under MAHUD.
A Memorandum of Understanding (MoU) with VFS Global to introduce the citizen-centric service delivery system by establishing CFC was signed in this regard.
Interacting with media, at the cabinet hall of Chief Minister’s Secretariat, State Chief Minister N Biren Singh was of the view that the CFC is aimed at bringing transparency, efficiency in delivering services to people and to reduce corruption and harassment to people.
He also said more than 50 services would be made accessible to the public under single window system with the commencement of services of the CFC to be implemented under PPP model.
With the introduction of the facility, people no longer will have to run around offices for procuring documents like birth certificate, income certificate, caste certificate, ration card, Aadhaar card, marriage certificate, driving license and education enrolment etc, the Chief Minister added.
These services would be made available at the facilitation centre to be opened at ISBT, Khuman Lampak in Imphal East.
In addition, the Chief Minister said that visa facility for several countries like France, Italy, Germany, Singapore, Switzerland, UK, and Thailand will also be made available to the public.
The CFC centre is expected to be functional by the first week of November later this year.
The centre would also provide door to door delivery for selected services to start with, which would be extended in future.