Air passenger carrier Indigo has announced 25% discount in fare for the ‘Tough Cookie’ doctors and nurses, who have been battling COVID19 pandemic from the frontline risking their lives.
“As a token of gratitude for the selfless support offered by our medical professionals, we are offering up to 25% Tough Cookie discount on flights bookings,” Indigo said on its website.
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“This discounted fare is exclusively for our doctors and nurses, who continue to battle the pandemic from the frontline,” it stated.
However, the air passenger carrier has set some terms and conditions.
“Doctors and nurses (“Tough Cookies”) booking IndiGo flights through IndiGo’s website (www.goindigo.in) or mobile website shall be eligible for up to twenty five (25%) discount on certain IndiGo flights (“Offer”),” it said.
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The offer is available for certain flights, operated by IndiGo, for booking and travel undertaken by a customer on or before December 31, 2020 on any of the booking platforms.
A valid Medical Council of India (MCI) or State Medical Council registration number for doctors has to be submitted at the time of booking and the original/self-attested copy of the registration certificate along with a photo identification card is mandatorily required to be shown by a passenger at the time of check-in.
A valid Indian Nursing Council (INC) registration number or a Degree or Diploma certificate number for nurses has to be submitted at the time of booking and the original certificate or a copy of the certificate duly attested by a doctor along with a photo ID card is mandatorily required to be shown by a passenger at the time of check-in.
In the absence of the aforesaid documents, nurses can also provide the letter of identification for themselves certified by a doctor on the doctors’ letterhead along with a stamped and certified photograph, Indigo said.
Passengers who fail to provide a valid identification, entered at the time of making the booking, will be denied boarding, it said.
While making a booking, the customer is required to select the ‘check box’ for the doctors and nurses fare on the homepage.
The discount will be automatically applied to the applicable fare.
Limited inventory is available under the Scheme and bookings are subject to availability and at the sole discretion of IndiGo on first come first served basis.
“If the inventory is exhausted under this category, a customer may choose to fly on a different date or select a normal class of fare for the same date,” the air carrier said.
“The doctor or nurse whose details have been entered at the time of booking is mandatorily required to travel on the itinerary booked with such discount, whether individually or along with other persons travelling on the same PNR,” it added.
In case of a ‘no show’ or cancellation of the booking by the relevant doctor or nurse, other passengers on the same PNR will be denied boarding and may only be allowed to travel with a fresh ticket (i.e. without discount) to be purchased at the relevant airport of departure.
The offer is applicable to one-way and round-trip bookings only for domestic travel for doctors and nurses where tickets are purchased more than 7 days before the date of travel.
The offer is however, not applicable to IndiGo’s group bookings for domestic travel or for international travel.
The reservation booked under this category cannot be modified. For any modifications, a customer shall be required to cancel and making a booking afresh to get the applicable discount (subject to available inventory).
“This offer is non-transferable, non-exchangeable and not cashable. The Airfare Offer cannot be clubbed with any other offer, scheme, or promotion related to airfare charges,” Indigo said.
“IndiGo reserves the right to withdraw or modify these terms, at any time, at its absolute discretion, without assigning any reason and without prior intimation. Withdrawal of the offer, will not affect the tickets purchased during the Offer Period, prior to withdrawal of the offer,” it further said.