The Indian Railways has extended the time limit for cancellation of Passenger Reservation System (PRS) counter tickets and refund of fare beyond six months.
“Ministry of Railways has decided to extend the time limit beyond six months and up to nine months from the date of the journey for cancellation of PRS counter tickets and refund of fare across reservation counters for the journey period from March 30, 2020, to July 31, 2020,” an official statement said.
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It added, “After the lapse of six months from the date of journey, many passengers may have deposited the tickets to the Claims Office of Zonal Railways through TDR or through general application along with original tickets, a full refund of fare on such PRS counter tickets shall also be allowed for such passengers.”
Earlier, comprehensive guidelines for cancellation of tickets and refund of fare, due to the COVID-19 situation, were issued.
As per instruction for trains canceled by Railways, relaxation has been given for submission of PRS counter tickets up to six months from the date of journey (instead of three days excluding day of journey).
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In case the PRS counter tickets are canceled through 139 or through the website of IRCTC, the refund will be made across the counter up to six months from the date of journey.